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PRIVACY POLICY

1 September 2014 - Last updated 3 August 2023

We are committed to protecting and respecting your privacy.  This Privacy Policy explains the types of personal information we collect via our website at corporate.eurosport.com (the "Site"), how we use that information, who we share it with, and how we protect that information.

Please read the following carefully to understand our views and practices regarding your personal information, and how we will treat it. By continuing to use the Site or by signing up to our services, you confirm that you have read and understood this privacy policy in its entirety.

 

Overview

We respect your right to privacy and we will not request or collect more information than we need to supply you with the services that you request. Our overall aim is to ensure that our collection and use of personal information is appropriate to the provision of services to you, and is in accordance with applicable data protection laws. 

Further details of how we do so is set out in each section of our privacy policy as follows:

• Who we are

• Information covered by this Privacy Policy

• Children

• The personal information we collect about you

• How do we use your personal information?

• How we share your personal information and who we share it with

• International transfers

• Cookies

• Security

• Data Retention

• Your rights

• Third party sites

• Changes to this Privacy Policy

• Complaints, questions and suggestions

 

Who we are

Eurosport, SAS of 3 rue Gaston et René Caudron, 92798 Issy les Moulineaux Cedex 9, France (registered company number: 353 735 657) is the data controller of the Site.

Eurosport SAS is referred to in this Privacy Policy as “Eurosport”, “we”, “us” or ”our”.

Our Data Protection Officer can be contacted at DPO@discovery.com.

Information covered by this Privacy Policy

This Privacy Policy covers all personal information collected and used by Eurosport.

When we talk about "personal data" or "personal information" we mean information that (either in isolation or in combination with other information held by us) enables you to be identified as an individual (either directly or indirectly).  Personal information may include your name, date of birth, postal address, e-mail address, computer IP address, phone number, or login information, and technical information from the devices you use to receive the Site. Please see 'Information you give us' and 'Information we collect about you' for further information on what personal information we collect depending on how you use the Site.


Children

You must be aged 18 or over to use the Site. The Site and services are not directed at children and we do not knowingly collect any personal information from children.

If you are a child and we learn that we have inadvertently obtained personal information from you from our Site then we will delete that information as soon as possible.

Please contact our Data Protection Officer at DPO@discovery.com if you are aware that we may have inadvertently collected personal information from a child.


What information do we collect from you?

We collect information about you from different sources. 

 

Information you give us

When you access or use the Site, such as when you create an account on the Site, then we will collect personal information from you.  

When you create an account to use the Site, the personal information that you give us includes your:

- name;

- email;

- telephone number;

- social media accounts and;

- company name


Information we collect about you

When you visit our Site, whether you are using a Eurosport Service account or not, we use cookies and other technologies to automatically collect the following information:

• Technical information, including your IP address, your login information, browser type and version, device identifier, location and time zone setting, browser plug-in types and versions, operating system and platform, page response times, and download errors;

• Information about your visit, including the websites you visit before and after our website and products you viewed or searched for;

• Length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers) and methods used to browse away from the page.

To learn more about how we use cookies and how to control which cookies are used, please see our Cookie Policy below.

 

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

How do we use your personal information?  How do we use personal information for this purpose?  What is the legal basis for us processing your information in this way?

We may use your personal information to:

 

1. Create and manage your account.

We need to use your personal information (such as your e-mail address) to set up and manage your account (for example by sending you password reminders or notifications of changes to your account details).

Using your personal information in this way is necessary for us to perform our contractual obligations where you have purchased a Eurosport access pass.

 

2. Deal with your enquiries and requests.

We will need to use your personal information (such as your contact details) to assist you with enquiries and requests.

Using your personal information in this way is in our legitimate interests in responding to your enquiries and requests and we do not believe that your interests or fundamental rights override (or outbalance) our legitimate interests.

3. Provide you with marketing information about the Eurosport services (provided you have consented to this).

We will need to use your personal information (such as your e-mail address or other contact details) to send you information about Eurosport content that you may be interested in, or to offer you opportunities to participate in competitions or surveys.

We need to use your contact information to send you details of Eurosport content, competitions and surveys that may be of interest to you.

We will ask for your consent before processing your information in this way.

 

4. Comply with legal requirements.

We may sometimes need to process personal information to comply with legal requirements to which we are subject (for example tax or financial reporting requirements).

We need to handle your personal information for the purposes of complying with legal requirements to which we are subject.

5. Process your personal information where this is necessary to keep our websites safe and secure.

We need to process your personal information in order to keep our websites safe and secure and protect against illegal or fraudulent activity such as cyber-attacks.

It is in our legitimate interests to monitor how our websites are used to detect and prevent fraud, other crimes and the misuse of our websites. This helps us to ensure that you can safely use our websites and we do not believe that your interests or fundamental rights override (or outbalance) our legitimate interests.

6. Keep an up to date suppression list where you have asked not to be contacted, so we do not inadvertently re-contact you.

We understand that you may prefer for us not to contact you with details of our products, service, or promotions.  We keep records of your preferences to ensure that we do not contact you if you have asked us not to.  We may need to process some of your personal information (such as your name and e-mail address) in order to do this.

It is in our legitimate interests to process personal information in order to maintain an up to date suppression list and ensure that we do not contact you where you have asked us not to and we do not believe that your interests or fundamental rights override (or outbalance) our legitimate interests.

Who may use your personal information? 

Your personal information is collected when you subscribe to the Site. Your personal information is intended for Eurosport, and is shared with third parties in certain circumstances.

Our website will, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we have no control over how they may use your personal information.  You should check the privacy policies of third party websites before you submit any personal information to them.

We share your personal information with the following types of third party organisations:

 Eurosport family of companies

We share your personal information among our family of companies, including our subsidiaries and holding companies, in order to provide you with customer support, send you information about services that may be of interest to you (provided that this is in line with your marketing choices) and conduct the other activities described in this Privacy Policy.

 Our service providers

We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of the Site to you. For example, we engage Service Providers to:

• provide marketing, advertising, communications, infrastructure and IT services;

• personalise and optimise our service;

• provide customer service; and

• analyse and enhance data (including data about users' interactions with our service).


In the course of providing such services, these Service Providers may have access to your personal information. However, we will only provide our Service Providers with the information that is necessary for them to perform the services, and they are only authorised to use your personal information in accordance with our instructions.

 Third parties permitted by law 

In certain circumstances, we are required to disclose or share your personal information in order to comply with a legal or regulatory obligation (for example, where we have to disclose information to the police, or to judicial or administrative authorities).

We will also disclose your personal information to third parties where disclosure is both legally permissible and necessary to protect or defend our rights, enforce our Terms of Use or protect your rights or those of the public. 

 Third parties connected with business transfers 

We may need to transfer your personal information to third parties in connection with a reorganisation, restructuring, merger, acquisition or transfer of assets, provided that the receiving party agrees to treat your personal information in a manner consistent with this Privacy Policy.  If we are involved in such a business transfer, you will be notified afterwards via e-mail and/or a prominent notice on our Sites of any change in ownership or uses of personal information as well as any choices that you may have regarding your personal information.

We will not sell your personal information to third parties.


Where we store your personal information

The personal information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") (for example, in the USA). It may also be processed by staff operating outside the EEA who work for us (please see Annex 2 for a list of all the countries where we offer Eurosport Services) or for one of our Service Providers (such as our group companies based in the USA). 

Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as in the European Union, although our collection, storage and use of your personal data will continue to be governed by this privacy policy.


When transferring personal information outside the EEA, we will:

• include the standard contractual data protection clauses approved by the European Commission for transferring personal information outside the EEA into our contracts with those third parties (these are the clauses approved under Article 46.2 of the General Data Protection Regulation (GDPR)); or

• ensure that the country in which your personal information will be handled has been deemed "adequate" by the European Commission under Article 45 of the GDPR.

You can find out further information about the rules on data transfers outside the EEA, including the mechanisms that we rely upon, on the European Commission website here.

Your rights

You have the legal right to:

• gain access to any personal information we hold about you;

• update any of your personal information which is out of date or incorrect;

• delete any personal information which we are holding about you; 

• restrict the way that we process your personal information;

• prevent the processing of your personal information for direct-marketing purposes;

• provide your personal information to a third-party provider of services; 

• provide you with a copy of any personal information which we hold about you; 

• object to our use of your personal information; or

• give instructions on the management of your personal information after your death.


If you would like further information in relation to these or would like to exercise any of them, please contact our Data Protection Officer at DPO@discovery.com at any time.  We will consider all such requests and provide our response within a reasonable period (and in any event within any time period required by applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances.  

If an exception applies, we will tell you this when responding to your request.  We may request you provide us with information necessary to confirm your identity before responding to any request you make.  


Your right to access the information we hold about you

You can request access to the information we hold about you by contacting us using the contact details set out below.  Our file of your information will usually be made available to you within 30 days, although occasionally we may not be able to give you access to the personal information we hold about you (for example, we may not be able to give you access if it would unreasonably affect someone else's privacy or if giving you access poses a serious threat to someone's life, health or safety).  Please note that we may apply an administrative charge for providing access to your information in certain circumstances where permitted by the relevant law.   Please note that if you request a copy of your data using electronic means (such as e-mail), then we will provide a copy of your information in electronic form unless you ask us to do otherwise.

Your right to have your information corrected, updated or deleted

If you have an account with us, you can sign into that account to update or delete some of your personal information.  

If you have problems updating the information on your account or if you would like us to update or delete your information, please e-mail your request to our Data Protection Officer at DPO@discovery.com and we will action it as soon as possible.

Where we need to collect your personal data by law, or under the terms of a contract we have with you and you want to delete your personal information then we may not be able to perform the contract we have (for example, to provide you with the Site). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.


Your right to object to us processing your personal information

You have the right to ask us to stop processing your personal information, even where that processing is necessary for our legitimate interests (for example, where the processing is necessary for the commercial objectives we pursue in the course of our business), including the profiling we undertake to send you personalised offers, product recommendations and similar content.  We will consider all such requests and provide our response within a reasonable period (and in any event within any time period required by applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances.


Your right to stop us from processing your personal information for direct-marketing purposes

You also have the right to ask us to stop processing your personal information for direct marketing purposes, including any profiling we undertake for the purposes of direct marketing.  If you want to opt-out of our targeted advertising then please contact our DPO at DPO@discovery.com at any time.

We will in any case only send you marketing communications if you have previously agreed to this, but if you change your mind you can easily unsubscribe from our marketing communications at any time by following the instructions included in these marketing communications.


Your right to have your personal information transmitted to another organisation

Where we hold personal information about you with your consent or for the performance of a contract with you, you also have the right to ask us to provide you with the personal information we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that personal information to another organisation. 

Your right to provide us with instructions on the management of your personal information after your death

You have the right to provide us with instructions on the management (e.g., retention, erasure and disclosure) of your data after your death. You can change or revoke your instructions at any time. Please contact our Data Protection Officer at DPO@discovery.com to provide us with instructions.


Making a complaint

You have the right to lodge a complaint with a local data protection authority in the European Economic Area (EEA) if you believe that we have not complied with applicable data protection laws.

The local data protection authority will differ depending on the country you are in.  Please see the Annex to this Privacy Policy for a list of local data protection authorities in the EEA countries in which we operate.


Contacting us

If you have any questions or concerns about how we treat your personal information, you wish to ask us to stop processing your personal information, or you would like to request a copy of the personal information we hold about you, or to exercise any of the rights listed above, please contact our Data Protection Officer at DPO@discovery.com or by writing to our Data Protection Officer at:

Privacy Office

Eurosport

c/o Eurosport SAS

3 rue Gaston et René Caudron

92798 Issy les Moulineaux Cedex 9

France

Please include your reply address when you write to us.

How long do we keep your personal information?

Your personal Information is stored by us and/or our Service Providers, strictly to the extent necessary for the performance of our obligations and strictly for the time necessary to achieve the purposes for which the information is collected, in accordance with applicable data protection laws.  When we no longer need to use your information, we will remove it from our systems and records and/or take steps to properly anonymise it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).  This means that, if you no longer have a live and valid entitlement to the Site and you have not logged into our service for 5 years then we will take steps to delete or anonymise your personal information. 


How do we keep your personal information secure?

Your personal information is collected via a secure server. The secure server software encrypts the information provided before transmitting it to us.  In addition, we have security procedures in place to protect the storage of and prevent unauthorised access to your personal information. As part of our security measures, we may sometimes require you to give proof of your identity before we disclose personal information to you.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. We will notify you of any such changes (including when they will take effect). 

 

Annex 1

List of data protection authorities (EEA countries)

You have the right to lodge a complaint with local data protection authorities in the EEA if you believe we have not complied with applicable data protection laws.

The local authority differs depending on the country.  Please see below for details of the local data protection authorities in the EEA countries in which we operate.

Country

Data protection authority

Austria

Österreichische Datenschutzbehörde
Hohenstaufengasse 3
1010 Wien
Tel.
+43 1 531 15 202525
Fax +43 1 531 15 202690
e-mail:
dsb@dsb.gv.at
Website:
http://www.dsb.gv.at/

 

Belgium

Commission de la protection de la vie privée
Rue de la Presse 35
1000 Bruxelles
Tel.
+32 2 274 48 00
Fax +32 2 274 48 10
e-mail: 
commission@privacycommission.be
Website:
http://www.privacycommission.be/

 

Bulgaria

Commission for Personal Data Protection
2, Prof. Tsvetan Lazarov blvd.
Sofia 1592
Tel. +359 2 915 3523
Fax +359 2 915 3525
e-mail:
kzld@cpdp.bg
Website:
http://www.cpdp.bg/

 

Croatia

Croatian Personal Data Protection Agency
Martićeva 14
10000 Zagreb
Tel. +385 1 4609 000
Fax +385 1 4609 099
e-mail:
azop@azop.hr or info@azop.hr
Website:
http://www.azop.hr/

 

Cyprus

Commissioner for Personal Data Protection
1 Iasonos Street,
1082 Nicosia
P.O. Box 23378, CY-1682 Nicosia
Tel. +357 22 818 456
Fax +357 22 304 565
e-mail:
commissioner@dataprotection.gov.cy
Website:
http://www.dataprotection.gov.cy/

 

Czech Republic

The Office for Personal Data Protection
Urad pro ochranu osobnich udaju
Pplk.
Sochora 27
170 00 Prague 7
Tel. +420 234 665 111
Fax +420 234 665 444
e-mail:
posta@uoou.cz
Website:
http://www.uoou.cz/

 

Denmark

Datatilsynet
Borgergade 28, 5
1300 Copenhagen K
Tel.
+45 33 1932 00
Fax +45 33 19 32 18
e-mail:
dt@datatilsynet.dk
Website:
http://www.datatilsynet.dk/

 

Estonia

Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
Väike-Ameerika 19
10129 Tallinn
Tel. +372 6274 135
Fax +372 6274 137
e-mail:
info@aki.ee
Website:
http://www.aki.ee/en

 

Finland

Office of the Data Protection Ombudsman
P.O. Box 315
FIN-00181 Helsinki
Tel. +358 10 3666 700
Fax +358 10 3666 735
e-mail:
tietosuoja@om.fi
Website:
http://www.tietosuoja.fi/en/

 

France

Commission Nationale de l'Informatique et des Libertés - CNIL
3 Place de Fontenoy - TSA 80715
75334 PARIS CEDEX 07
Tel.
+33 1 53 73 22 22
Fax +33 1 53 73 22 00
Website:
http://www.cnil.fr/

 

Germany

Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit
Husarenstraße 30
53117 Bonn
Tel.
+49 228 997799 0; +49 228 81995 0
Fax +49 228 997799 550; +49 228 81995 550
e-mail:
poststelle@bfdi.bund.de
Website:
http://www.bfdi.bund.de/

The competence for complaints is split among different data protection supervisory authorities in Germany.
Competent authorities can be identified according to the list provided under
https://www.bfdi.bund.de/bfdi_wiki/index.php/Aufsichtsbeh%C3%B6rden_und_Landesdatenschutzbeauftragte

 

Greece

Hellenic Data Protection Authority
Kifisias Av. 1-3, PC 11523
Ampelokipi Athens
Tel. +30 210 6475 600
Fax +30 210 6475 628
e-mail:
contact@dpa.gr
Website:
http://www.dpa.gr/

 

Hungary

Data Protection Commissioner of Hungary
Szilágyi Erzsébet fasor 22/C
H-1125 Budapest
Tel. +36 1 3911 400
e-mail: 
peterfalvi.attila@naih.hu
Website:
http://www.naih.hu/

 

Iceland

The Icelandic Data Protection Authority
Rauðarárstígur 10, 105 Reykjavík, Iceland
Tel.
+354-510-9600
e-mail:
postur@personuvernd.is
Website:
https://www.personuvernd.is/

 

Ireland

Data Protection Commissioner
Canal House
Station Road
Portarlington
Co. Laois
Lo-Call: 1890 25 22 31
Tel. +353 57 868 4800
Fax +353 57 868 4757
e-mail:
info@dataprotection.ie
Website:
http://www.dataprotection.ie/

 

Italy

Garante per la protezione dei dati personali
Piazza di Monte Citorio, 121
00186 Roma
Tel.
+39 06 69677 1
Fax +39 06 69677 785
e-mail:
garante@gdpt.it
Website:
http://www.garanteprivacy.it/

 

Latvia

Data State Inspectorate
Director: Ms Signe Plumina
Blaumana str. 11/13-15
1011 Riga
Tel. +371 6722 3131
Fax +371 6722 3556
e-mail:
info@dvi.gov.lv
Website:
http://www.dvi.gov.lv/

 

Liechtenstein

Datenschutzstelle

Kirchstrasse 8
Postfach 684
9490 Vaduz
Tel:
+423 236 60 90
e-mail: info.dss@llv.li
Website: http://www.llv.li/#/1758/datenschutzstelle

 

Lithuania

State Data Protection
Žygimantų str. 11-6a
011042 Vilnius
Tel. + 370 5 279 14 45
Fax +370 5 261 94 94
e-mail:
ada@ada.lt
Website:
http://www.ada.lt/

 

Luxembourg

Commission Nationale pour la Protection des Données
1, avenue du Rock’n’Roll
L-4361 Esch-sur-Alzette
Tel.
+352 2610 60 1
Fax +352 2610 60 29
e-mail:
info@cnpd.lu
Website:
http://www.cnpd.lu/

 

Malta

Office of the Data Protection Commissioner
Data Protection Commissioner: Mr Joseph Ebejer
2, Airways House
High Street, Sliema SLM 1549
Tel. +356 2328 7100
Fax +356 2328 7198
e-mail:
commissioner.dataprotection@gov.mt
Website:
http://www.dataprotection.gov.mt/

 

Netherlands

Autoriteit Persoonsgegevens
Prins Clauslaan 60
P.O. Box 93374
2509 AJ Den Haag/The Hague
Tel. +31 70 888 8500
Fax +31 70 888 8501
e-mail:
info@autoriteitpersoonsgegevens.nl
Website:
https://autoriteitpersoonsgegevens.nl/nl

 

Norway

Datatilsynet
Postboks 8177 Dep.
0034 Oslo
Tel: +47 22 39 69 00
e-mail:
postkasse@datatilsynet.no

Website: https://www.datatilsynet.no/English/

 

Poland

The Bureau of the Inspector General for the Protection of Personal Data - GIODO
ul. Stawki 2
00-193 Warsaw
Tel. +48 22 53 10 440
Fax +48 22 53 10 441
e-mail:
kancelaria@giodo.gov.pl; desiwm@giodo.gov.pl
Website:
http://www.giodo.gov.pl/

 

Portugal

Comissão Nacional de Protecção de Dados - CNPD
R. de São.
Bento, 148-3°
1200-821 Lisboa
Tel. +351 21 392 84 00
Fax +351 21 397 68 32
e-mail:
geral@cnpd.pt
Website:
http://www.cnpd.pt/

 

Romania

The National Supervisory Authority for Personal Data Processing
President: Mrs Ancuţa Gianina Opre
B-dul Magheru 28-30
Sector 1, BUCUREŞTI
Tel. +40 21 252 5599
Fax +40 21 252 5757
e-mail:
anspdcp@dataprotection.ro
Website:
http://www.dataprotection.ro/

 

Slovakia

Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava 27
Tel.: + 421 2 32 31 32 14
Fax: + 421 2 32 31 32 34
e-mail:
statny.dozor@pdp.gov.sk
Website:
http://www.dataprotection.gov.sk/

 

Slovenia

Information Commissioner
Ms Mojca Prelesnik
Zaloška 59
1000 Ljubljana
Tel.
+386 1 230 9730
Fax +386 1 230 9778
e-mail: gp.ip@ip-rs.si
Website:
https://www.ip-rs.si/

 

Spain

Agencia de Protección de Datos
C/Jorge Juan, 6
28001 Madrid
Tel.
+34 91 266 35 17
e-mail:
internacional@agpd.es
Website: https://www.agpd.es/
Also: https://sedeagpd.gob.es/sede-electronica-web/

Sweden

Datainspektionen
Drottninggatan 29
5th Floor
Box 8114
104 20 Stockholm
Tel. +46 8 657 6100
Fax +46 8 652 8652
e-mail:
datainspektionen@datainspektionen.se
Website:
http://www.datainspektionen.se/

 

   

 

Annex 2

AUSTRIA (AT)

BELGIUM (BE)

BULGARIA (BG)

CZECH REPUBLIC (CZ)

DENMARK (DK)

FAROE ISLANDS (FO)

GREENLAND (GL)

FINLAND (FI)

FRANCE (FR)

GUYANE (GF)

FRENCH POLYNESIA (PF)

GUADELOUPE (GP)

MARTINIQUE (MQ)

MAYOTTE (YT)

MONACO (MC)

NEW CALEDONIA (NC)

REUNION (RE)

SAINT PIERRE AND MIQUELON (PM)

GERMANY (DE)

GREECE (GR)

HUNGARY (HU)

IRELAND (IE)

ISRAEL (IL)

VATICAN CITY STATE (VA)

ITALY (IT)

SAN MARINO (SM)

LUXEMBOURG (LU)

NETHERLANDS (NL)

NORWAY (NO)

POLAND (PL)

PORTUGAL (PT)

ROMANIA (RO)

RUSSIAN FEDERATION (RU)

ANDORRA (AD)

SPAIN (ES)

SWEDEN (SE)

SWITZERLAND (CH)

TURKEY (TR)

UNITED KINGDOM (GB)

GIBRALTAR (GI)

GUERNSEY (GG)

ISLE OF MAN (IM)

JERSEY (JE)

WALLIS AND FUTUNA (WF)

ALBANIA (AL)

ARMENIA (AM)

AZERBAIJAN (AZ)

BELARUS (BY)

BOSNIA AND HERZEGOVINA (BA)

CROATIA (HR)

CYPRUS (CY)

ESTONIA (EE)

GEORGIA (GE)

ICELAND (IS)

KAZAKSTAN (KZ)

LATVIA (LV)

LIECHTENSTEIN (LI)

LITHUANIA (LT)

MACEDONIA (MK)

MALTA (MT)

MOLDOVA (MD)

MONTENEGRO (ME)

SERBIA (RS)

SLOVAKIA (SK)

SLOVENIA (SI)

UKRAINE (UA)

BRITISH INDIAN OCEAN TERRITORIES (IO)

FRENCH SOUTHERN TERRITORIES (TF)

SAINT-HELENE (SH)